Pricing on application.
PULSE is priced per location, not per seat, and HQ users are included on every plan. We're re-figuring our public commercial model right now, so prices are quoted on a call rather than published. Tell us a bit about your operation and we'll come back with a clear, written proposal.
For single-site teams getting organised
For one or two locations getting their first system of record in place.
- Rulebook, Playbooks, Forms, Pack, Compliance
- Projects & Tasks, Goals, Signal
- HQ users included
- Slack, Outlook, Microsoft Teams integrations
- Standard AI fair-use allowance for Porter
For growing multi-site operators
For multi-site operations that need shared standards, training, and an audit trail across locations.
- Everything in Starter
- Hazards, Risk (ISO 31000), Continuous Improvement
- Learn (LMS) with the AI Course Creator
- Porter AI assistant with permission-aware retrieval
- Integrations Hub & Data Import Hub
- Finance (Xero, QuickBooks) and read-only Payroll
- Priority support
For larger multi-region groups
For franchise networks and multi-region groups with stricter security, identity, and reporting requirements.
- Everything in Core
- SSO (SAML / OIDC) and SCIM provisioning
- Tenant-managed Slack & Microsoft Entra apps
- Custom retention & backup policies
- Higher AI quotas, deeper analytics & reporting
- Dedicated CSM
Pricing is per location, per month, with HQ users included. We'll send you a written proposal after a short scoping call. Onboarding and any large historical document migration are quoted separately.
We get you live, properly.
- Workspace branding, module configuration, and a manager walkthrough are part of every onboarding.
- We import your existing policies and SOPs from Word, PDF, Notion, Confluence, Google Docs, SharePoint, Dropbox or Google Drive via the Data Import Hub.
- Bulk historical document migration and bespoke integration work are quoted on a per-engagement basis.
The questions we get most.
How much does PULSE cost?
Pricing is on application while we re-figure our public commercial model. Tell us a bit about your operation on a short call and we'll send a written proposal. Pricing is per location, per month, with HQ users included on every plan.
What counts as a "location"?
Any physical site your team operates out of — a shop, clinic, café, studio, branch, or franchise unit. Mobile teams that float between locations don't add to your count, and HQ doesn't count as a location.
Are HQ users charged?
No. Head-office users (owners, ops managers, finance, HR, support staff who don't sit at a single location) are included on every plan, with no per-seat fee.
What's in the standard AI fair-use allowance?
Every plan includes a monthly allowance for AI features — Porter answers, the AI Course Creator, document drafting, and similar. It comfortably covers normal day-to-day use. If your team consistently exceeds it, we'll talk to you about a higher allowance rather than auto-billing overages.
What does onboarding cost?
Workspace branding, module configuration, and a manager walkthrough are part of every onboarding. Bulk historical document migration and bespoke integration work are quoted on a per-engagement basis once we've scoped the volume with you.
Can we cancel any time?
Yes. We don't lock customers into long contracts to keep them around. You can export your data at any time, in standard formats. It's yours.